Whether it’s answering the phone every time you call, updating you every two weeks on the status of your case, or coming to see you when you can’t come to us, at the core of our organization is a culture focused on providing clients like you with excellent customer service.
To our legal team, handling your claim is about more than just getting you a settlement check. It’s about making sure that you feel confident through the legal process. The attorneys, paralegals, case managers, and intake specialists at Carter Mario Injury Lawyers do everything we can to provide you with the resources you need and to assure you that your case is being handled properly.
What It Takes to Be Great
At Carter Mario we believe that being a great Connecticut personal injury lawyer takes more than just education and experience—it takes having a genuine interest in each one of your clients. We want to learn about your unique situation and hear about exactly what happened in your accident so we can figure out the best way to prepare and win your case.
From keeping our phone lines open 24 hours a day, seven days a week, 365 days a year, to calling you back the same day you call or lunch is on us, we want you to know that we care about your case, and our injury lawyers will take the time to hear your concerns anytime. We’ve even created a helpful series of videos to let you know we understand the impact an accident has on your peace of mind. That’s how we operate.
Giving our clients access to their attorneys is part of what makes us a community law firm and what helps us get the maximum results for you.