Local Veterans Facing Longer Wait for Benefits

Long wait times are the new enemy that many Connecticut Veterans are facing at home. With members of our armed forces coming home from the Middle East, many of our Connecticut Veterans Benefits offices are being stretched thin.

When the withdrawal of U.S. troops from Iraq began in 2010, the wait times at the State’s Veterans Benefits offices started increasing, according to a study conducted by the Center for Investigative Reporting.

Wait times in Connecticut spiked late in 2011, at which point the wait times were higher than the national average. While Connecticut’s backlog has since stabilized, the number of veterans filing for benefits is twice as large as more veterans return from the Middle East.

Many veterans blame the backlog on the VA still using paper to process claims. In 2011, the VA began using a computerized system in several of its offices and continues to roll out this system across the country. Despite the updated technology, the Center for Investigative Reporting study found that 97% of all veteran's benefits are still processed on paper.

In March, Secretary of Veterans Affairs Eric Shinseki pledged that the VA would end the enormous backlog by 2015. However, the VA quietly backed off that promise in an email statement.

The Connecticut Personal Injury Lawyers with Carter Mario Law Firm understand how frustrating it can be for the men and women of our armed services to have to wait so long to get their benefits. If you’re still waiting and have legal questions, we recommend discussing your options with a qualified attorney.