April 2016 Video Spotlight
In this spotlight on April 2016, Digital Marketing Manager Courtney Moore and Attorney Luretha Tolson chat about acknowledging stand-out students in Connecticut, training our staff to always be the best part of our client's day, and giving surprise gifts of appreciation.
This year we had an outstanding pool of scholarship applicants to choose from. This did not make it an easy decision for our scholarship review committee, which was compromised of a variety of staff members from attorneys and case managers, to HR and marketing. However, after several hours of examining all our applicants' projects, their overall school performance, their community involvement and more, we were able to make our decision. However, we weren't able to narrow it down to just five winners as originally planned so we decided to award six scholarships this year!
At Carter Mario Law Firm we are constantly working on ways to improve and offer the best service possible to our clients. During the month of April, Brand Manager Sandra Tyson visited all six of our offices to do client experience training with our staff and ensure that we are doing everything in our power to always be the best part of our client's day.
However, it isn't just our clients that we want to have a great experience in our office, we also want to make sure our staff receives that same treatment. That's why for Administrative Professionals Day we left mini buckets filled with goodies on the desks of our administrative staff members.